| Plymouth LINk

or click here to download a summary of the report

South Western Ambulance Service NHS Trust is pleased to announce that its Annual Report and Accounts for 2009/10 are now available to view on its website. Detailing their progress and achievements over the last financial year these documents also provide an indication of the Trust's priorities for the coming year.

Also available is the Annual Patient Experience Report 2009/10. This report showcases their performance in relation to patient contacts.

You can view the reports by following this link: http://www.swast.nhs.uk/publications/annreport.htm

The Ambulance Trust is always striving to improve communications, and feedback is a very important part of that. Therefore, a survey is available for you to say what you think of the Annual Report. To take part please follow this link: http://www.surveymonkey.com/s/QCD6CYJ

exciting news

Care Quality Commission (CQC) Report: Highs and Lows for South West NHS Patients

National care regulator CQC (Care Quality Commission) has now published annual performance ratings for all English NHS trusts. This includes the South West's 40 trusts. Of the the trusts covered by the South West Strategic Health Authority, 73% are rated excellent or good for overall quality, which is a slight decrease on last year. To read the full press release, please click here; for the report, please click here.

Other News:

LINk ambassadors have been busy in the community explaining the LINk to as many people from different backgrounds as possible and getting their views and opinions.

So far the LINk has signed up 945 members

We have received 762 pieces of feedback

We have recruited 37 active volunteers